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Most commonly asked questions about: Additional Products

  • How do I make a claim on my Payment Protection Insurance?
  • I've got Payment Protection insurance - what does it cover?
  • Who provides my card protection policy?
  • Do you sell foreign currency and travellers cheques?
  • I need to amend the details held on my Payment Protection Policy - how can I do this?
  • What is CIFAS?
  • How easy is it to make a Card Protection claim?
  • Why do I have to send in personal documents to Experian as proof of identity when I have already seen a credit report from them over the internet?
  • I have a Card Protection Policy - how do I register to amend my policy online?
  • What if I'm abroad and my handbag and/or wallet go missing?
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