Most commonly asked questions about: General Information
- How do I close my credit card account?
- What is the postal address for Thomas Cook queries or written correspondence?
- What if I’ve got a query which isn’t answered here?
- I need to contact your Customer Services team from abroad - what number do I need to call?
- I have a question about my credit card account - how can I find the information I need?
- How can an additional cardholder access customer services?
- What are the Payment Services Regulations?
- What is the Payment Services Directive?