Most commonly asked questions about: Customer Services
- How do I advise you of a change of address?
- My credit card has been lost or stolen - what should I do?
- How do I close my credit card account?
- What is the postal address for Thomas Cook queries or written correspondence?
- What if I’ve got a query which isn’t answered here?
- I need to contact your Customer Services team from abroad - what number do I need to call?
- I've recently got married - how do I change my surname?
- I have a question about my credit card account - how can I find the information I need?
- How do I make a complaint?
- If you're not happy with our response?