Most commonly asked questions about: Payments & Transactions
- What is included within Account Fees?
- How long will a Faster Payment take?
- What is included within Payments?
- I've used my card to buy goods and services but the retailer has ceased trading before delivering them to me - how can I claim the cost back?
- My credit limit has been increased but I don’t want the new limit?
- What is included within Other Fees?
- What is included within Default Fees?
- I have been charged for the same transaction on my credit card more than once - how can I claim it back?
- What is the postal address for Thomas Cook payments?
- I’ve been charged for a subscription after I cancelled it – how can I claim it back?