Thomas Cook

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How can I minimise the risk of fraud on my account?

To minimise the risk of fraud on your account, please:

• Keep your card safe and never write down or disclose your PIN;
• Advise us immediately if your card becomes lost or stolen;
• Don't respond to fraudulent emails or phone calls asking you to disclose personal or account information;
• Review your credit card transactions and statements regularly - the easiest way is by using our online account service;
• Install up to date ant-virus software on your computer.

You may wish to consider the benefits of our Identity Protection and Card Protection policies; for further information, please call 0844 848 5255. If you suspect any fraudulent activity on your account, please contact our Customer Services team immediately on 0844 251 0058.

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