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What is the postal address for Thomas Cook queries or written correspondence?
For general queries, please write to Thomas Cook Credit Card, Customer Services, PO BOX 92, Sheffield, S98 1FN.
To help us resolve your query as quickly as possible, please include:
1. Your name and address
2. Your account number
3. Any relevant reference numbers
4. A description of your concern or complaint
5. What you would like us to do to put things right
6. A daytime phone number we can contact you on
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